From the very first moment of meeting Stephen and Callum, your warm friendly nature has already put us at ease. Taking interest in our family and getting a feel for who we are. You were extremely informative of the whole process, asked questons, reassured us nothing was oo much trouble and offered us services regarding unwanted furnitrure. The visit wasn't rushed and we had all our questions answered. We felt yo had listened to our requirements and worries. Gaining people's trust is never easy but we wanted you to know that when you went out the door both myself and my husband had already decided yo were the company we wanted to use. We did have another company come over to quote but this was not at all personalble. It was cold, we felt rushed and we felt there were lots of unansdwered questions. Thank you again, for your ward, friendly, personable approach. Kind regards Trudi & Gavin Scott